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Zapier

Zapier

Project ManagementMarketingSalesCustomer ServiceEngineering

Zapier is an automation platform that lets users build workflows connecting different apps and services without coding. The platform now integrates AI to enhance automation capabilities. Users can create Zaps (automated workflows), build AI chatbots, develop custom AI assistants, and use AI to handle repetitive tasks. Zapier helps businesses streamline operations, increase productivity, and reduce manual work across teams and departments.

Quick Info

Integrations:Gemini, HubSpot, Jira, Microsoft Teams, Salesforce, Slack, Zendesk, ChatGPT, Claude
Deployment:Cloud
Expertise:Beginner, Intermediate
Company Size:Enterprise, SMB, Startup

Screenshots

Zapier users and business rewardsZapier example AI automation workflow

Key Features

AI Workflows

Add intelligence to work apps by connecting to popular LLMs like ChatGPT, Google AI Studio (Gemini), and Anthropic or using the built-in AI by Zapier step.

Chatbots

Build AI-powered chatbots in minutes to answer customer questions, resolve issues, and nurture leads without coding.

Interfaces

Build custom pages to power your workflows and provide user-friendly experiences.

Zaps

Create automated workflows that connect your apps and perform tasks when triggered by specific events.

AI Assistants (Central)

Create custom AI assistants trained on your business data that can work across thousands of connected apps.

Tables

Use databases designed specifically for workflows to organize and manage data across applications.

Use Cases

Data Management

Connect app data across platforms to eliminate manual data entry and maintain consistent information across systems.

Sales Pipeline Automation

Streamline the sales process by automating handoffs, follow-ups, and data entry to close more deals faster.

Customer Support Automation

Route tickets, send automated responses, collect customer feedback, and create support tickets from various channels.

Lead Management

Automatically capture, qualify, and route leads to the right team members, saving time and ensuring follow-up.

Marketing Campaign Automation

Connect marketing tools to boost campaign impact, schedule posts, track engagement, and manage leads automatically.

Pricing

Free plan available. Paid plans vary based on features, automation limits, and team size requirements.

Setup Steps

  1. Sign up for a Zapier account
  2. Choose the apps you want to connect
  3. Select a trigger that starts your workflow
  4. Define the action(s) that should happen when triggered
  5. Test your Zap to ensure it works correctly
  6. Turn on your Zap to activate the automation